RUUT WhatsApp Integration allows your businesses to connect their WhatsApp accounts directly to the RUUT platform, mimicking the ease of WhatsApp Web but with added business-focused functionalities. This innovation is designed to help businesses manage customer interactions efficiently, all from one platform.
How to Get Started
1. Accessing RUUT WhatsApp Integration
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Click "Add Workspace" on the Ruut platform and select "WhatsApp."
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Choose "Ruut" to link your mobile phone to the workspace, similar to setting up WhatsApp Web.
2. Setting Up Your Workspace
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Assign a unique workspace name, such as "Tiles WhatsApp."
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Enter your phone number, ensuring it includes your country code for accurate connection.
3. Leveraging Key Features
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Reopen Conversations: Choose whether previous chats should automatically reopen for continuity.
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Import Contacts and Messages: Bring in your WhatsApp contact list and historical messages effortlessly.
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QR Code Connection: Simply scan the QR code generated by RUUT to link your WhatsApp account securely.
4. Customizing the Experience
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Enable Greeting Messages to send automated responses to customers instantly.
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Set Business Hours to automate replies for messages received outside working times.
Business Benefits:
• Centralizes communication by integrating WhatsApp into your business platform.
• Enhances customer interaction with automated greetings and business hour messages.
• Provides flexibility in managing customer conversations and importing data.