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Account Setups

Article guide on how to setup your account and keep it alive
Temitayo Olakunle Zibbs
By Temitayo Olakunle and 1 other
2 articles

Creating an account on Ruut

In today's fast-paced digital world, providing seamless and efficient customer support is crucial for any business. Ruut, a cutting-edge customer support management system, is here to revolutionize the way you interact with your customers. This step-by-step guide will walk you through the process of signing up for Ruut and setting up your customer support operations. Step 1: Visit Ruut Website: To get started with Ruut, simply navigate to Ruut.chat which is the landing page of Ruut to begin your journey Step 2: Click on the "Get Started" Button Once you're logged in, you'll be greeted with a welcome screen. Click on the "Get Started" button to begin setting up your customer support system with Ruut. Step 3: Enter Your Company Details Fill in the form with your company's information, including your company name, website, and a brief description of your business. This will help personalize your Ruut experience and ensure the platform is tailored to your specific needs. Step 4: Verify Your Account After submitting your company details, you'll receive a verification email to confirm your account. Click on the verification link to activate your Ruut account and proceed to the next step. Step 5: Access Your Dashboard Congratulations! You've successfully signed up for Ruut. You'll now have access to your personalized dashboard, where you can begin customizing and optimizing your customer support operations. From here, you can add team members, create support tickets, manage inquiries, and track performance metrics.

Last updated on Aug 01, 2024

Revolutionize Your Business Communication with Ruut WhatsApp Integration

RUUT WhatsApp Integration allows your businesses to connect their WhatsApp accounts directly to the RUUT platform, mimicking the ease of WhatsApp Web but with added business-focused functionalities. This innovation is designed to help businesses manage customer interactions efficiently, all from one platform. How to Get Started 1. Accessing RUUT WhatsApp Integration - Click "Add Workspace" on the Ruut platform and select "WhatsApp." - Choose "Ruut" to link your mobile phone to the workspace, similar to setting up WhatsApp Web. 2. Setting Up Your Workspace - Assign a unique workspace name, such as "Tiles WhatsApp." - Enter your phone number, ensuring it includes your country code for accurate connection. 3. Leveraging Key Features - Reopen Conversations: Choose whether previous chats should automatically reopen for continuity. - Import Contacts and Messages: Bring in your WhatsApp contact list and historical messages effortlessly. - QR Code Connection: Simply scan the QR code generated by RUUT to link your WhatsApp account securely. 4. Customizing the Experience - Enable Greeting Messages to send automated responses to customers instantly. - Set Business Hours to automate replies for messages received outside working times. Business Benefits: •⁠ ⁠Centralizes communication by integrating WhatsApp into your business platform. •⁠ ⁠Enhances customer interaction with automated greetings and business hour messages. •⁠ ⁠Provides flexibility in managing customer conversations and importing data.

Last updated on Dec 17, 2024