Sage is Ruut’s AI support companion built to help businesses deliver faster, smarter, and more human customer support. It gives both your customers and support teams the tools they need to handle conversations smoothly, resolve issues quickly, and create better customer experiences at scale.
🤖 Sage Assistant – Your AI-powered frontline support assistant. Sage can chat with customers instantly, learn from your help center, FAQs, and previous conversations, and provide accurate responses in real time. It handles common questions first, helping businesses reduce wait times before handing over more complex issues to a human agent.
🧑💻 Sage Copilot – Built for support teams that want to move faster without losing the human touch. Sage helps agents draft replies, translate conversations across languages, summarize customer issues, and pull useful information from connected tools — all in one workspace. More integrations are continuously being added to support growing African businesses.
📚 Sage FAQs – Helps you discover the questions customers ask repeatedly but aren’t yet covered in your knowledge base. Sage highlights these gaps so your team can create better support resources and reduce repetitive conversations over time.
🧠 Sage Memory – Sage remembers important customer details and recurring issues across conversations, helping your team deliver more personalized support. Whether it’s a delayed order, payment issue, or repeat complaint, your team always has the right context to respond better and build stronger customer relationships.